Steve Jobs on Taking a Calligraphy Class
I’m currently listening to Steve Jobs biography, which I highly recommend (even if you’re not an Apple fanboy). Edit: Steve talks about once taking a calligraphy class, which he also…
Kareo Help Center Redesign
One of the first projects I worked on at Kareo was improving the Help Center. Support is one of the most important parts of our service. The objective of the…
Popular User Experience & Interaction Design Articles
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Rapid Prototyping
Tools for producing high fidelity prototypes and agile design processes.
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Login vs Sign In
It enables the user to sign in but should it be sign in, login, log on?
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Gradual engagement
Users care about getting access to your website or app so they can start using it.
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A/B Testing
Test different UX options and see which works best.
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Designing Next Steps
Once you have your user committed design the next step so that the user flow doesn’t just come to a halt.
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Call-to-Action Buttons
Every page should have an button that you want your users to click on when they land on your page.
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Required Fields
What's the best way to indicate required fields to users?
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Visual Hierarchy
Make sure your website has a visual hierarchy and is broken down in order of importance.
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Designing iPhone Apps
Useful techniques for any designers who have still to move from web to iOS design.
Popular Web Standards & HTML/CSS Articles
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IE Conditional Stylesheets
Try this technique to deal with IE CSS fixes.
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HTML5 Web Designer
For web designers, I see HTML5 being broken down into 5 different levels.
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HTML5 Element Names
How the new HTML5 element names were decided.
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Rounded Corners
Don't worry about IE users. Use CSS3 for rounded corners and other goodness.
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Responsive Web Design
Show users different versions of your website depending on their device.
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CSS3 Gradients
How to use CSS3 gradients in Safari, Chrome and Firefox.
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CSS3 Animations
Why use animated gifs when you can use CSS in Safari?
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Optimise Your Site
5 Quick and Easy Ways to Optimise Your Website.
Popular Freelancing Articles
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Templates for Freelancers
5 Essential document templates for freelance web designers.
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Getting Paid
As a freelancer it’s extremely important to get paid as soon as possible.
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Getting Things Done
Several techniques to help you get more done in a day.
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One Mockup
Why you should never present more than one mockup to a client.
Friends’ School Lisburn viral lipdub video
It was great to see this video from Friends’ School Lisburn go viral over the weekend. In just 3 days it has received over 100,000 views, which is a fantastic…
Goals for 2012
A quick blog post about things I learned and accomplished in 2011 and goals for 2012. I hope that by writing them down there’s more chance of me actually doing…
3 ways to improve copy for a better user experience
Recently I wrote about user testing content, and how the main results I got from testing was that the copy and content needed to be improved. Specifically, I was talking…
Going from adaptive to fully responsive
Back in April I wrote a post about experimenting with responsive web design, and how my website responded, or adapted, to different devices and browser widths. After reading Ethan Marcotte’s…
Why does online banking suck?
Banking websites have to be the worst type of websites out there. People use them on a daily basis, many times a day, but yet they offer the worst user…
Designers, ask your client ‘why’ five times
You may have heard the term “ask why five times”, a technique first used by Sakichi Toyoda at Toyota as part of their ‘lean manufacturing’ process. You don’t necessarily have…
Working for Kareo
If you follow my checkins or Instagrams you may have noticed I’ve been spending a lot of time in California recently. In June I started contracting for Kareo and as…
The importance of user testing copy and content
After user testing a prototype of a new product feature (in this case a setup wizard), it took us 2 or 3 tests to determine issues like where a button…