Our Process For Conducting Regular Usability Tests

July 2016

In October I joined Mesosphere, a startup that provides a Data Center Operating System (DC/OS) for managing your infrastructure, distributed systems and containers.

At Mesosphere we’ve set up a process that enables us to run usability tests every 2 weeks with Software Engineers and Data Center Operators.

  • We use Intercom, Pardot and PowWow to help us recruit users
  • We offer gift card incentives
  • We conduct the tests on-site or remotely via Hangouts
  • We dedicate 1 day every 2 weeks and run 5 tests
  • We test features that are built, design prototypes, and value hypothesis
User test flow

UX Research recruiting flow

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